What is the warranty on DAYBETTER products?

All DAYBETTER products come with a 12-month manufacturer's warranty. If any product is defective within the warranty period, we will promptly replace or refund it. Contact support@daybetterus.com to start a claim.

We're Here to Help

Q: What is the return policy for DAYBETTER products?

We offer a 30-day return window. If you are not fully satisfied with your purchase, contact our support team within 30 days and we will arrange a full refund or replacement at no cost to you.

Q: How do I connect DAYBETTER smart bulbs to Alexa or Google Home?

Download the DAYBETTER app, create an account, add your bulb, then link the DAYBETTER skill in the Alexa app or enable it in Google Home. The whole process takes under 5 minutes and requires no hub.

Q: Are DAYBETTER products certified for the US market?

Yes. All DAYBETTER products sold on daybetterus.com are FCC and ROHS certified, meeting all applicable US electrical safety standards.

Q: How long do DAYBETTER LED bulbs last?

DAYBETTER LED bulbs are rated for 15,000+ hours. At 3 hours of daily use, that's over 13 years of service — far exceeding traditional incandescent or CFL bulbs.

Q: Can I cut DAYBETTER LED strip lights to a custom length?

Yes. DAYBETTER LED strip lights can be cut at the marked cutting points (every 3 LEDs). Simply use scissors to cut between the copper pads and the remaining strip will function normally.

Q: Do DAYBETTER smart bulbs require a hub?

No hub required. DAYBETTER smart bulbs connect directly to your 2.4GHz WiFi network and the DAYBETTER app. They also support Bluetooth for local control without internet.

Q: Are DAYBETTER LED strip lights safe to install near children?

Yes. DAYBETTER LED products contain no mercury, no UV or IR radiation, and generate very low heat compared to incandescent alternatives. They are ROHS certified and safe for bedroom and children's room installations.

Our US-based support team is available Monday–Friday 9AM–6PM EST. Reach us by phone, email or the form below.

Get in Touch

Customer Service

(888) 215-0755
Toll-free · Mon–Fri 9AM–6PM EST

Sales & Bulk Orders

(800) 943-2837
Mon–Fri 9AM–5PM EST

Customer Support Email

support@daybetterus.com

General & Sales Inquiries

info@daybetterus.com

Office Address

3500 Lacey Road, Suite 400
Downers Grove, IL 60515, USA

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM EST
Saturday: 10:00 AM – 4:00 PM EST
Sunday: Closed

Send Us a Message

We typically respond within 1 business day. For urgent matters, please call us directly.

FAQ

Frequently Asked Questions

Quick answers to the most common questions about daybetter products and services.

What is the return policy for DAYBETTER products?

We offer a 30-day return window. If you are not fully satisfied with your purchase, contact our support team at support@daybetterus.com within 30 days of delivery. We will arrange a full refund or a free replacement — no hassle, no restocking fees.

How do I connect DAYBETTER smart bulbs to Alexa or Google Home?

It's simple — no hub required:

Download the DAYBETTER app from the App Store or Google Play.
Create an account and add your smart bulb following the in-app instructions.
Open the Alexa app → Skills → search "DAYBETTER" → Enable, then discover devices. Or in Google Home → Add device → Works with Google → DAYBETTER.

The entire process takes under 5 minutes. Make sure you're on a 2.4GHz WiFi network (5GHz is not supported).

Are DAYBETTER products certified for the US market?

Yes. All DAYBETTER products sold on daybetterus.com are FCC and ROHS certified, meeting all applicable US electrical safety and environmental standards. Our LED bulbs contain no mercury, no lead, and no harmful UV or IR radiation — safe for the whole family.

How long do DAYBETTER LED bulbs last?

DAYBETTER LED bulbs are rated for 15,000+ hours of use. At an average of 3 hours per day, that's over 13 years of service — far exceeding traditional incandescent bulbs (1,000 hrs) or CFL bulbs (8,000 hrs). This means fewer replacements and significant savings over time.

Can I cut DAYBETTER LED strip lights to a custom length?

Yes — DAYBETTER strip lights are cuttable at marked cutting points (copper pad marks that appear every 3 LEDs). Use sharp scissors to cut precisely between the copper pads. The remaining strip will continue to function normally. Important: do not cut between the pads, as this can damage the circuit.

Do DAYBETTER smart bulbs require a hub?

No hub required. DAYBETTER smart bulbs connect directly to your 2.4GHz WiFi network and the DAYBETTER app — no extra hardware to buy. They also support Bluetooth for fast local setup and control without an internet connection. Note: 5GHz WiFi is not supported at this time.

What is covered under the 12-month warranty?

Our 12-month manufacturer's warranty covers all defects in materials and workmanship. If a product stops working or malfunctions within 12 months of purchase under normal use conditions, we will replace it free of charge or issue a full refund. To start a warranty claim, email support@daybetterus.com with your order details and a brief description of the issue.

Are DAYBETTER LED strip lights safe for use in a child's room?

Absolutely. DAYBETTER LED products are ROHS certified and contain no mercury, no UV radiation, no infrared radiation, and generate very low heat compared to incandescent alternatives. They are completely safe for installation in children's bedrooms, nurseries, and play areas. The low operating voltage (typically 12V or 24V for strip lights) adds another layer of safety.

Still have a question? Email our support team →

We're Here to Help

Contact Information and Form

Get in Touch

Send Us a Message

Ready to Upgrade Your Lighting?